⚠️ Public Notice: Scam Alert – Gratz Sewer & Water Billing Calls
Gratz Borough has been made aware of potential scam phone calls involving individuals claiming to represent the Borough’s Sewer Authority or Water Company.
Residents have reported receiving calls regarding alleged issues with their sewer or water bills, including requests for immediate payment or personal information.
🚫 Important Information
- Do NOT provide personal or financial information over the phone to unsolicited callers
- The Borough will never demand immediate payment or threaten service shutoff during a phone call
- Suspicious calls requesting payment via gift cards, wire transfers, or unusual methods are not legitimate
✔️ How the Borough Handles Billing Issues
While Borough staff may occasionally contact residents by phone, official communication regarding billing issues will always include one or more of the following:
- A mailed letter to the property owner or resident
- An official door hanger notice delivered to the property
- Clear identification of Borough staff and department
📞 What You Should Do
If you receive a suspicious call:
- Hang up immediately and call us back at the number below
- Do not provide any personal or payment information
- Contact the Borough directly to verify your account status
📍 Contact Gratz Borough Sewer or Water
If you have questions about your sewer or water account, please contact the Borough Office directly- Phone: 717-365-4115
